TERMS AND CONDITIONS
Definitions
Buckingham Jones means “Buckingham Jones Ltd”.
“Customer" means any individual or Company who purchased training or attended training given by or on behalf of Buckingham Jones.
"Delegate" means any individual who is to attend a training course and is either the customer itself or is nominated by the customer.
Payment Options
You can also make payment by cheque, payable to ‘Buckingham Jones Ltd.' Cheques must be received and cleared through our bank account in advance of attending an Workshop or Seminar.
You may also transfer money direct to our bank account (pounds Sterling only). Please telephone for details.
For direct bank transfer, all charges to be paid by sender.
In the event of late payment, we reserve our statutory right to interest at the rate of 8% above base, under the Late Payment of Commercial Debts (Interest) Act 1998.
Fees
Fees quoted cover workshop and seminar costs and exclude accommodation and travel costs. Presently there is no VAT payable, on workshops or seminars. Course fees must be paid in full prior to workshop and seminars. Invoices relating to in-house training are payable within 14 days of issue of invoice.
Deposits
A non-refundable deposit of 25% is required for all workshops and stress related programmes.
Training Course Cancellations/Rescheduling
Requests to cancel or reschedule training must be made in writing (by e-mail), followed by a telephone call. Cancellation fees are as follows:-
- Less than 1 week's notice 100% of fee is payable
- Less than 2 weeks & more than 1 week 75% of fee is payable
- Less than 4 weeks & more than 2 weeks 50% of fee is payable
- More than 4 weeks notice no fees are payable
The customer will be liable for any travel or accommodation expenses which have been incurred even if the seminar is cancelled with more than 4 weeks notice.
Changes to Services
Buckingham Jones Ltd retains the right to make any changes or cancellations to any part of its advertised services. Also, the price, date and location may change from that advertised. These changes will not affect your statutory rights. Buckingham Jones Ltd will not be responsible for any consequential loss of expense incurred by the attendees.
Refunds
Normally these are made by the same method used for payment or as may be agreed. The decision as to which course of action will be taken will be agreed between Buckingham Jones Ltd and the purchaser to their mutual satisfaction.
Insurance
Buckingham Jones Ltd. are covered by employers public liability insurance.
Force Majeure
We are not liable for any delay of failure to fulfil any order due to events beyond our control.
Data Protection:
We are registered with the UK's Data Protection Registrar and so follow their guidelines and abide by their rules.
Bulk email Policy
We respect our customers' right to privacy and therefore we do not solicit business by any methods involving Unsolicited Commercial Email (UCE) also known as spamming.
Applicable Law / Courts of Jurisdiction
England
Retention of Title
Intellectual property remains the property of Buckingham Jones Ltd.
Liability
All information, products and services provided on this Web site are provided in good faith and are warranted as accurate as far as is possible. We do not accept liability for the buyer's actions or decisions based on the information, products or services provided. Liability, however arising, is limited to the replacement of goods supplied and paid for.
Buckingham Jones Ltd. shall not be liable for failure to perform its duties due to illness, death, accident and third party default or for any other reason outside of their reasonable control.
Copyright
Buckingham Jones Ltd. Workshop and Seminar Material: Copyright © Buckingham Jones Limited, All rights are reserved. No part of the course material may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, without prior permission in writing from the copyright owner.
Privacy statement
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